Privacy Policy for Petskw
Your privacy matters. Learn how we protect your information
Introduction to Data Protection
We are committed to safeguarding your personal information and following best practices under Canadian law. This policy details what data we collect, how we use it, and the rights you have regarding your information.
By using our services, you consent to the practices outlined below. We regularly update our policy to reflect ongoing changes in technology, regulation, or services.
What Data We Collect
We collect personal and technical data from you directly or automatically when you interact with Petskw.
Directly Provided Information
- • Name and contact details provided when registering on our website.
- • Information submitted via contact forms or email correspondence.
- • Preferences and communication settings you update.
- • Feedback or responses provided in surveys and questionnaires.
- • Any documents or files uploaded to our service platform.
Automatically Collected Information
- • Device information, browser version, and connection settings.
- • Usage statistics, visit durations, and access patterns on our site.
- • Traffic source and navigation analytics gathered by cookies.
- • Location data based on your IP address for compliance monitoring.
- • Log files and diagnostic reports supporting site maintenance.
How We Use Your Data
Your information is used to deliver, secure, and improve our services, always with transparency and your rights in mind.
- • Personalize your user experience across the platform.
- • Provide customer support and respond to inquiries.
- • Analyze visits to improve system functionality and security.
- • Send updates or notifications you have opted to receive.
- • Comply with regulatory obligations and lawful requests.
- • Verify user identity to maintain account integrity.
- • Monitor automated systems for security and fraud prevention.
Our Commitment: Your information is handled securely and never sold to third parties. Access is restricted to authorized personnel under strict Canadian compliance.
When Data May Be Shared
Information is shared only with select service providers or authorities if required by law, under secure terms of use.
Third Party Service Providers
Some technical functions (hosting, analytics) are delivered by reputable partners. Each partner adheres to Canadian privacy requirements.
Legal and Regulatory Compliance
We may share information required to meet legal duties or protect our rights.
Aggregated and Anonymous Data
We may publish non-identifiable usage data for research and system improvement.
Your Rights and Choices
Canadian law guarantees you access, correction, deletion, and other data rights. Contact us for requests or questions.
- • Request a summary of the personal data we hold.
- • Correct errors or update your registered information.
- • Request that your information be deleted.
- • Download a copy of your provided data.
- • Object to usage not required for service.
- • Limit our use of your information.
Submit all requests or questions regarding your rights to our privacy contact.
Protecting Your Data
We use technical and organizational safeguards—including encryption and access controls—to protect your information.
Technical Security Measures
- • Encryption of sensitive transmissions and storage.
- • Secure socket layer technology on all connections.
- • Automated threat detection and alert processes.
- • Regular security audits and software updates.
Organizational Safeguards
- • Restricted access to confidential information.
- • Mandatory privacy training for team members.
- • Vendor agreements with strong privacy terms.
- • Internal audits of privacy-related operations.
Data Retention Practices
We retain personal information only as long as necessary for business, legal, or compliance needs.
- • Kept until requested to delete or account is closed.
- • Stored for analytics; anonymized after review cycles.
- • Retained to resolve inquiries or support tickets.
- • Maintained for compliance, auditing, and reporting.
- • Used with consent; removed on request or opt-out.
We routinely review and securely delete data when retention is no longer justified.
Transfers Outside Canada
Where required, data is transferred securely and only to countries with compatible privacy protections.
- • Encryption during any transfer to partners abroad.
- • Data-sharing agreements ensure continued compliance.
- • Regular audits of service provider safeguards.
- • Transfers are limited to operational necessity only.
Cookie Usage and Control
Cookies track usage and enhance site experience. You can manage or refuse cookies at any time. Review our full cookie policy for details.
Types of Cookies Used
- • Enable site operation and access controls.
- • Help measure and analyze feature usage.
- • Remember your preferences for usability.
- • Support features like secure login and chat.
Adjust your cookie settings through your browser at any time.
Policy Updates and Changes
Privacy policy changes are published on this page. Please review periodically to stay informed.
- • Advance notice for major updates provided via email.
- • Minor changes highlighted on the website.
- • Archive of previous policy versions maintained.
- • Questions welcomed at our contact email.
Continued use of the service means acceptance of new terms.
Contact Us About Privacy
Questions or complaints about privacy can be addressed to our data controller.
Petskw
6156 Quinpool Road, Halifax, NS B3L 1A3 Canada
Phone: +1-975-036-2334
Email: content@petskw.com
Last updated January 29, 2026
Policy effective January 29, 2026